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Faculty/Staff ID Card Replacement Application

Our center now provides professional services for Faculty/Staff ID card replacement. In case of loss, damage, or the need to update information, please download the application form from our center’s official website, complete all relevant information and pay the replacement fee. The application process requires the applicant to visit our center in person. The processing time is approximately 3-5 working days, and you will be notified via email for pickup. Service hours are Monday to Friday from 8:30 AM to 4:30 PM (closed on national holidays, winter break, summer break and lunch break).

Service Clients

Each unit of the school

File downloads

  • Replacement application-Faculty/Staff ID Card：pdf (PDF)(Open in a new window)
  • Declaration of Loss-Faculty/Staff ID Card：pdf (PDF)(Open in a new window)

Instructions

1. Application fee: NT$150 per card

2. Application process:
2-1. For lost cards: Download and complete the replacement application form (pdf) and the declaration of Loss form (pdf)
2-2. For damaged cards: Download and complete replacement application form (pdf) and bring the old card.
2-3. Follow the process to pay the fee. (Payment Instructions) (PDF)(Open in a new window)
2-4. Submit the completed forms and payment receipt to the Smart Campus Group, Information Technology Center on the 10th floor of Union Building I , Heping Campus II (No. 129-1, Section 1, Heping East Road, Taipei 106).(Ext. 3746).

3. Processing procedure:
3-1. Our center will verify your information and produce the card.
3-2. Upon completion, the applicant will be notified via email (NTNU email) for pickup.
3-3. Pickup Location: 4th Floor, Education Building, Heping Campus II. (Ext. 3737).
3-4. Pickup Methods:
(1) In person at the Information Technology Center counter
(2) Via the smart locker
3-5. If you authorize someone else to collect the service certificate on your behalf,
please ensure the following:The Authorization for Collection Statement (PDF)(Open in a new window) is completed.
The authorized person must bring their own ID card and the completed Authorization for Collection Statement.Pickup Location: Service Counter, Information Technology Center, 4th Floor, Education Building, Heping Campus II.

4. Instructions for Smart Locker Pickup:
After logging into the NTNU APP (Open in a new window), follow the instructions (https://ntnu.tw/smartlocker) (Open in a new window) to scan the QR code and pick up your card. For any operational questions, feel free to ask at the Information Technology Center counter.

5. If you encounter any issues with your faculty/staff card access control system malfunctioning, please send your name, ntnu iportal account, and service card number (bottom right corner of the back) to Mr. Zeng, the access control setup colleague, at zerutseng@ntnu.edu.tw, extension 5548.

Contact Us

Smart Campus Group, ITC
Email: j29382165@ntnu.edu.tw
Tel: (02)7749-3746